The University of Massachusetts Amherst
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Academic Support Resources

There are many academic support services that are available for all engineering students. You should make use of these resources early and often each semester.  Please review the resources below and if you have any questions, reach out to Assistant Dean Paula Rees or Director of Advising Julia Hoke:

Assistant Dean Rees (rees@umass.edu)
413.219.4702

Marcus 128b - in the Engineering Community, Equity and Inclusion Hub
413.545.6324

Director of Advising Julia Hoke (jhoke@umass.edu)

126 Marston Hall, 413.545.6369

If you require help that is not covered by the resources below [In-House Support or LRC tutoring, ExSEL and SI], please fill out an Academic Support Request Form. We'll do our best to support your needs.

If you are interested in serving as a peer academic support leader, please let us know via this link.

Faculty and TA Office Hours

The first stop for all students should be your course syllabus - make sure to take advantage of faculty and TA office hours. If you cannot make office hours due to a course conflict, reach out to your instructor and explain the situation.

The Learning Resource Center

Video tutorial on how to access LRC resources

Additional academic support resources include Help Centers in some departments (Mathematics, etc.) and Tutoring, ExSEL, and Supplemental Instruction offered by the Learning Resource Center. No application is needed for any of these tutoring resources, and they are free.

Many of the LRC resources require you to make appointments through the EAB SSC. Time slots are only open 5 to 10 days in advance. There are also drop in hours and "day of" support requests may be made by contacting the LRC directly. 

The Learning Resource Center (LRC) provides peer tutoring, Excellence through Student Enhance Learning (ExSEL) course support, and supplemental instruction (SI). 

The Learning Resource Center Website

10th Floor, W.E.B. DuBois Library

The LRC is open for the Fall 2021 semester.

Supplemental Instruction 

Supplemental Instruction (SI) is informal, peer facilitated review sessions for a particular course.  During SI sessions, students compare notes, discuss readings, develop organizational tools, and predict test items. The SI leader is a student who has successfully completed the course. The student SI leader also sits in on course lectures for the current semester. 

Supplemental Instruction Website (LRC)

In consultation with the engineering departments based on their in-house TA coverage and based on availability of Peer Leaders, the following courses in engineering will be covered for Fall 2021:

  • CEE 244
  • ECE 201
  • ENGIN 110

Other engineering courses may be covered. Check the LRC SI website for the latest information and schedule. Most math, chemistry, and physics courses are covered.

Please double check the LRC web and/or with your instructor for days, times and locations of SI sessions.

Excellence through Student Enhanced Learning

Excellence through Student Enhance Learning (ExSEL) is the LRC's newest program. Students participate in a weekly 75 minute small group workshop facilitated by a highly trained and dynamic peer leader. To insure a spot, you must sign up through the LRC web page (see below).  

In consultation with the engineering departments based on their in-house TA coverage and based on availability of Peer Leaders, the following courses in engineering will be covered for for Fall 2021:

  • No courses are currently scheduled for ExSEL appointments.

​Book a spot in an ExSEL session via the EAB SSC platform or through the link on the LRC front page. Drop in spots are also available. Please go to the LRC website to see the schedule of ExSEL sessions if you wish to drop in.

Tutoring

Sunday: 3:00 PM to 10:00PM

Monday – Thursday: 1:00 PM to 10:00 PM (by appointment - schedules only posted two weeks in advance)

Friday: Drop-Ins for several classes, 1:00 PM - 5:00 PM

The LRC Tutoring Webpage

Peer tutors have gone through training to help assist you with homework, assignments, and example problems from class. Peer tutoring at the LRC is one-on-one and is free. All LRC tutoring is located on the 10th floor of the Library.  Tutoring is available for most Chemistry, Physics, and Math courses and for many Engineering, Biology and Computer Science courses.

In addition, the LRC is offering drop-in tutoring for engineering, math, chemistry, physics, and other required courses.  Please refer here for the full drop-in tutoring schedule.

Other engineering courses may be covered. Check the LRC website for the latest information. Most math, chemistry, and physics courses are covered.

Book a tutoring appointment via the EAB SSC platform, or through the link on the LRC front page.

If you are having trouble scheduling an appointment, call the LRC between 1pm and 10pm: 413-545-5334.

Math courses also have drop in tutoring through the Math department.  Please check the Math department website for the most up-to-date schedule.

The College of Engineering In-House Support

Depending on need, the College coordinates across the departments to provide support for engineering courses not covered with sufficient TA support or by the LRC (preferred support mechanisms). We will work with faculty and students to cover additional courses as requests are received through the on-line request form. 

AICHE Chem Eng Tutoring

No AICHE tutoring is currently planned for Fall 2021.

Study Jams

No study jams are currently scheduled for Fall 2021. Talk to your professor if you think a Study Jam would be useful for a course, or fill out a request form.

Electrical & Computing Engineering Support for Software through the Curriculum

The ECE department anticipates providing drop in hours for support on computer programs used throughout the curriculum, such as Excel, Matlab, and P-Spice.  Please reach out to Dr. Bill Leonard for more information (leonard@ecs.umass.edu).

Academic Workshops/Other Drop in Support

No workshops or drop-in support for other engineering courses is currently planned.

Other Resources

There are other resources on campus that also offer tutoring or provide good places for individual or group study. These include:

Learning Commons

  • Lower Level, W.E.B. Du Bois Library
  • Computer Stations
  • Breakout / Group Study Rooms

Math 131, 132 and 233 Tutoring Center

  • 140 LGRT (Lederle Tower)
  • Tutoring Math 131 / 132 / 233
  • Mondays - Thursday, 10 am - 3 pm

Pre-Calculus Tutoring Center

  • 146 LGRT (Lederle Tower)
  • If you are struggling with the pre-calc elements of Calc I, see Fall 2019 PreCalc Help Center Schedule at above link

Science and Engineering Library

  • Lederle Graduate Research Center, Lowrise A273
  • Computers and group study rooms

Writing Center