The University of Massachusetts Amherst
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Academic Support Resources

There are many academic support services that are available for all engineering students. You should make use of these resources early and often each semester.  Please review the resources below and if you have any questions, reach out to Assistant Dean Paula Rees or Director of Advising Julia Hoke:

Assistant Dean Rees (rees@umass.edu)
413.219.4702

Marcus 128b - in the Engineering Community, Equity and Inclusion Hub
413.545.6324

Director of Advising Julia Hoke (jhoke@umass.edu)

126 Marston Hall, 413.545.6369

If you require help that is not covered by the resources below [In-House Support or LRC tutoring, ExSEL and SI], please fill out an Academic Support Request Form. We'll do our best to support your needs.

If you are interested in serving as a peer academic support leader, please let us know via this link.

Faculty and TA Office Hours

The first stop for all students should be your course syllabus - make sure to take advantage of faculty and TA office hours. If you cannot make office hours due to a course conflict, reach out to your instructor and explain the situation.

The Learning Resource Center

Video tutorial on how to access LRC resources

Additional academic support resources include Help Centers in some departments (Mathematics, etc.) and Tutoring, ExSEL, and Supplemental Instruction offered by the Learning Resource Center. No application is needed for any of these tutoring resources, and they are free.

Many of the LRC resources require you to make appointments through the EAB SSC. Time slots are only open 5 to 10 days in advance. There are also drop in hours and "day of" support requests may be made by contacting the LRC directly. Every Friday they have drop-in support for a wide variety of classes.

The Learning Resource Center (LRC) provides peer tutoring, Excellence through Student Enhance Learning (ExSEL) course support, and supplemental instruction (SI). 

The Learning Resource Center Website

10th Floor, W.E.B. DuBois Library

The LRC is open for the Fall 2021 semester.

Supplemental Instruction 

Supplemental Instruction (SI) is informal, peer facilitated review sessions for a particular course.  During SI sessions, students compare notes, discuss readings, develop organizational tools, and predict test items. The SI leader is a student who has successfully completed the course. The student SI leader also sits in on course lectures for the current semester. 

Supplemental Instruction Website (LRC)

In consultation with the engineering departments based on their in-house TA coverage and based on availability of Peer Leaders, the following courses in engineering have SI coverage for Spring 2022:

  • BME 275
  • CEE 241/BME 297M
  • MIE 124 - covered by a blended SI/tutoring model
  • MIE 273/CEE 260
  • CHE 120

Other engineering courses they are still looking for student instructors to add support. Check the LRC SI website for the latest information and schedule. Most math, chemistry, and physics courses are covered.

Please double check the LRC web and/or with your instructor for days, times and locations of SI sessions.

Tutoring

Sunday: 3:00 PM to 10:00PM

Monday – Thursday: 1:00 PM to 10:00 PM (by appointment - schedules only posted two weeks in advance)

Friday: Drop-Ins for several classes, 1:00 PM - 5:00 PM

The LRC Tutoring Webpage

Peer tutors have gone through training to help assist you with homework, assignments, and example problems from class. Peer tutoring at the LRC is one-on-one and is free but you need to book appointments. All LRC tutoring is located on the 10th floor of the Library.  Tutoring is available for most Chemistry, Physics, and Math courses and for many Engineering, Biology and Computer Science courses. In addition, the LRC is offering drop-in tutoring for engineering, math, chemistry, physics, and other required courses on Friday afternoons.  Please refer here for the full drop-in tutoring schedule.

Engineering courses we know have support are: MIE 124, MIE 201 and MIE 230

Book a tutoring appointment via the EAB SSC platform, or through the link on the LRC front page.

If you are having trouble scheduling an appointment, call the LRC between 1pm and 10pm: 413-545-5334.

Math courses also have drop in tutoring through the Math department.  Please check the Math department website for the most up-to-date schedule and ask your instructor.

The College of Engineering In-House Support

Depending on need, the College coordinates across the departments to provide support for engineering courses not covered with sufficient TA support or by the LRC (preferred support mechanisms). We will work with faculty and students to cover additional courses as requests are received through the on-line request form. 

Office of Student Affairs MATLAB Tutoring

OSA will be offering MATLAB tutoring in Marston Hall 126 on Mondays, Wednesdays, and Fridays from 2 to 4pm.

Other Resources

There are other resources on campus that also offer tutoring or provide good places for individual or group study. These include:

Learning Commons

  • Lower Level, W.E.B. Du Bois Library
  • Computer Stations
  • Breakout / Group Study Rooms

Math 131, 132 and 233 Tutoring Center

  • 140 LGRT (Lederle Tower)
  • Tutoring Math 131 / 132 / 233
  • Mondays - Thursday, 10 am - 3 pm

Pre-Calculus Tutoring Center

  • 146 LGRT (Lederle Tower)
  • If you are struggling with the pre-calc elements of Calc I, see Fall 2019 PreCalc Help Center Schedule at above link

Science and Engineering Library

  • Lederle Graduate Research Center, Lowrise A273
  • Computers and group study rooms

Writing Center